Ongoing website maintenance and support.
Launching a website isn't the finish line. A website that isn't maintained gets slower, less secure, and out of date over time. As the website design company that built your site, we already know how it works — which makes our maintenance and support faster and more accurate than starting over with a new vendor.
Routine maintenance, before something breaks
Regular updates, backups, and security checks catch problems before they become downtime — a plugin conflict, an expired certificate, an outdated dependency. We handle this on a schedule instead of waiting for something to visibly fail.
Support when you actually need it
When something does go wrong — a broken form, a page that won't load, an urgent content change — you have a team who already knows your site to call, instead of starting from zero with a new freelancer every time.
A website that keeps improving, not just staying static
For clients on our Growth & Optimization retainer, maintenance extends into active improvement — conversion testing, analytics review, and iteration based on how real visitors actually use the site.
Backups that are actually tested
A backup nobody has verified restores correctly isn't a real backup. We periodically test that our backup process actually recovers a working site, not just that a backup file exists somewhere.
What people ask about maintenance and support.
What's included in a website maintenance plan?
Core software and plugin updates, regular backups, uptime and security monitoring, and a set amount of support time for content changes or fixes — the specific scope depends on your platform and how actively the site needs to change.
What happens if my website goes down?
Clients on a maintenance plan get priority response — we're already monitoring uptime, so most issues are caught and addressed before you'd even notice, and urgent fixes are handled same-day.
Do I need a maintenance plan if my site is on WordPress vs. custom code?
WordPress sites generally need more frequent maintenance (plugin and core updates create more moving parts), while custom-built sites need less frequent but still real oversight — hosting, dependencies, and security don't maintain themselves on either platform.
Can I cancel a maintenance plan at any time?
Yes — maintenance plans run month to month, not locked into a long contract. If you cancel, we'll hand over access and documentation so another developer can pick up maintenance without starting from zero.
Ready to talk about maintenance and support?
Call us directly, or send a few details through the contact form and we'll reply within one business day.